Precept Ministries NZ treats the privacy of its customers and others seriously and we take appropriate measures to safeguard their personal data*. This notice explains how we collect, use, protect and share personal data.
*Personal data means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information.
WHAT WE MAY COLLECT
We may collect the following information:
• Contact information including email address.
• Other information relevant to customer surveys and/or offers.
WHY WE MAY COLLECT YOUR DATA
To provide resources and training to help you study the Bible using Precept’s inductive Bible study method, so you can get to know God better.
WHAT WE DO WITH THE INFORMATION WE COLLECT
We require this information to understand your needs and provide you with a better service, and, in particular, for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Cookies are files containing a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
At your request, you have the right to:
• Access your personal information that we hold. We aim to provide this within a month of your written request. Note, we may require you to provide personal ID evidence.
• Have your personal information rectified if there is an error.
• Have your personal information erased (i.e. you have a right to be forgotten). There is a caveat with this regarding the legal retention of financial information, which is 7 years.
• Have your personal data transferred to another Precept Ministries office.
• Opt-out from receiving our communications.
If you choose to exercise any of your rights above, please send the details of what you require to Precept Ministries New Zealand.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Precept Ministries operates around the world, so we may pass on your details to a sister office that can serve and support you better, but we will obtain your permission to do this first.
If you believe that your personal data has been compromised, or you wish to raise a complaint, please write to Precept Ministries New Zealand where we will investigate with the aim of responding to you within 72 hours.
If you are not satisfied with the way we deal with any complaint in relation to the use of your personal information you may be able to refer your complaint to the relevant data protection regulator which in New Zealand is the Privacy Commissioner’s office.
TERMS & CONDITIONS
If there are any shortages in your order that you have not been notified of by the office, or items that are damaged, please contact us immediately to discuss this.
30-Day return policy for items purchased. If, for some reason, you must return the items you ordered, please follow the guidelines listed below.
Before returning goods, please call the office to discuss the return – please have the Invoice number to hand – this can be found on the Invoice. The returns address is: Precept Ministries NZ, PO Box 276123, Manukau City 2241, Auckland.
Items returned in new and excellent condition will receive a full refund. Items which are sent out in new and excellent condition, which are subsequently returned damaged or marked, will not receive a refund. Please do not return items which have been written in.
Items should be returned within 30 days of the Invoice date.
Unfortunately, a full refund cannot be given if the returned items are damaged in the post due to inadequate packing by the customer. A refund will be issued when the items have been received and they have been checked. Items cannot be swapped and any request for further resources will be treated as a new order.
When returning items, please follow these guidelines to prevent damage to them during shipment: Carefully package the items. Stack the items flat so that they are secure in the box/packet and so that they will not shift or move around during shipment.
Please enclose in the package a copy of the original Invoice or a note with the Invoice number, your name and address and state the reason for the return.
If Precept Ministries New Zealand are in error by shipping items other than those ordered, please contact us and the appropriate action will be taken to correct the shipment.
If you have additional questions, please contact us.